What four pieces of information must be documented when seeking authorization for repairs by phone?

When seeking authorization for repairs by phone, it is essential to document specific pieces of information to ensure clear communication and accountability. The correct choice emphasizes the importance of having the name of the person authorizing the repairs, as this identifies who is giving permission. Including their phone number enables the dealership to verify the authorization if needed later, providing a straightforward way to contact the individual in case of any disputes. The date and time are critical for record-keeping, as they help establish when the authorization was granted, which can be vital for both the consumer and the dealer regarding timelines and service expectations.

The other options, while containing some relevant information, do not fully encompass the necessary details for effective authorization. For example, some choices might include items that are less relevant to ensuring clear identification and communication regarding authorization. Having the right combination of identifying the individual authorizing, providing a means to contact them, and documenting the timing creates a robust record that protects both the dealership and the consumer.